Privacy Policy

Tevili is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website: www.tevili.com.

By using our site, you agree to the practices described below.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order

  • Sign up for our newsletter

  • Create an account

  • Contact us directly

This may include:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party gateways)

  • Order history

  • IP address and device/browser details

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Communicate offers, updates, and promotions (only if you've opted in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary, such as:

  • Payment processors

  • Shipping and logistics partners

  • IT service providers (e.g., website hosting, email marketing)

  • Legal authorities, when required by law

All third parties are required to protect your data in compliance with this policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze site traffic and user behavior

  • Personalize your experience

You can manage or disable cookies through your browser settings, though some features may not function properly.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (subject to legal or transactional obligations)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at: contact@tevili.com

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. Sensitive payment information is handled securely through PCI-compliant third-party payment processors.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Children's Privacy

Tevili does not knowingly collect or process data from anyone under the age of 18. If we become aware that we have collected personal data from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes implies acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Tevili
71-75 Shelton Street, London, WC2H 9JQ
Email: contact@tevili.com
Website: www.tevili.com